Reject a registration request

Reject a registration request from a user that was submitted from the Customer Service Portal.

Before you begin

Role required: sn_customerservice.customer_admin


  1. Navigate to the customer portal.
  2. Click My Approvals.
  3. Click a request in the Approvals list with a state of Requested.
  4. Click Reject.
    An email regarding the rejection is sent to the requestor’s email address.