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Add a related product to a knowledge base or knowledge article

Add a related product to a knowledge base or knowledge article

Add a product to a knowledge base or knowledge article using the Related Products field on the corresponding form.

Before you begin

Role required: admin

Procedure

  1. Navigate to one of the following:
    • Knowledge > Administration > Knowledge Bases
    • Knowledge > Articles > All
  2. Select the desired knowledge base or knowledge article.
  3. Add one or more products in the Related Products field.
  4. Click Update.

This site is scheduled for a small content update on Tuesday, December 18th, between the hours of 4:00pm and 8:00pm Pacific Time (Dec 19 00:00 – Dec 19 4:00 UTC). Access to this site may be slightly delayed during that time.