SOAP session management and reporting A SOAP session is a Glide session established with an instance by any external SOAP client, such as a web services client application, a ServiceNow MID Server, or the ServiceNow ODBC driver. SOAP sessions are included in the list of user sessions at User Administration > Logged in users. SOAP sessions are identified by the ?SOAP URLs. SOAP session propertiesCertain properties control how SOAP sessions are maintained.View a SOAP session logYou can view a user's log from a SOAP session. Long-running SOAP request supportThe ServiceNow platform supports long-running SOAP requests by preventing socket timeouts due to inactivity of the network connection while the requests are in process.