Enable or disable Connect notifications globally You can edit your Connect notification settings globally to enable or disable mobile, desktop, email, or audio notifications for all your Connect Chat and Connect Support conversations. Before you beginRole required: none About this task By default, Connect mobile, email, and audio notifications are enabled globally. You must enable desktop notifications. An administrator can customize the sound used for audio notifications. Note: You receive mobile notifications only if you have installed the ServiceNow mobile app. Procedure In the banner frame, click the gear icon () to open the system settings. In the system settings window, click the Notifications tab. Enable or disable Connect mobile, desktop, email, or audio notifications. What to do nextEdit which notifications you receive for a specific conversation. Connect notification browser supportThe following browsers support Connect chat notifications.