Notify Notify allows you to integrate with telephony providers such as the Twilio service to manage phone calls and SMS messages from within your instance. You must activate the Notify plugin to access the Notify product. Notify with the Twilio serviceNotify allows you to send and receive phone calls and SMS messages from your instance using the Twilio telephony service.Outbound communication requirementsOutbound communications initiated through Notify, such as phone calls and SMS messages must satisfy certain requirements.Notify callsAs a Notify administrator, you can view a list of calls made to or from Notify.Using SMS with NotifyYou can send and receive SMS messages using Notify.Properties for NotifyThese are the properties related to Notify. Notify tablesNotify tables store information related to Notify. Business rules installed with NotifyNotify workflow activitiesNotify activities manage calls and SMS messages in Notify.Notify languagesNotify supports multiple languages when using text-to-speech.Notify on taskNotify allows you to send SMS alerts and initiate conference calls from any task record.Notify with incident alertYou can use Notify with Incident Alert to send SMS messages or start conference calls based on incident alerts.Notify with on-call schedulingWhen using both Notify and On-call scheduling you can send scheduling notifications as SMS messages, in addition to emails.Scripting NotifyYou can use scripts with Notify to interact with calls and SMS messages, or to provide a custom client interface.Activate NotifyThe Notify plugin (com.snc.notify) requires a separate subscription. This plugin includes demo data and activates related plugins if they are not already active.