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Notify calls

As a Notify administrator, you can view a list of calls made to or from Notify.

To view a list of calls, navigate to Notify > Calls.

Call records are generated automatically when a user calls a Notify number, or when a user makes an outboud call through Notify. You cannot create call records manually. You can delete call records.
Note: Deleting a call record may result in cascade deletion of related records.
Call status Description
No answer The call is not answered, or if the number is configured for voicemail, a message is left on the voice mailbox.
In-progress The call is answered and is active.
Completed The conference call is completed.
Failed The provided phone number is invalid.

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