Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.
  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store

Workflow canvas

Log in to subscribe to topics and get notified when content changes.

Workflow canvas

The tabs on the workflow canvas allow a workflow designer to move between open workflows and access other resources.

The editor opens with the Welcome tab, which displays related help links and videos for basic workflows and Orchestration (when Orchestration is activated). From this tab, you can open articles in the ServiceNow Knowledge Base, user community conversations, live feed postings, and user documentation.

The drawing canvas is where you add activities and configure transitions for checked out workflows. Add an activity by dragging it from the palette to the workflow in the canvas. For more information, see Create a workflow.

Note: If your organization blocks users from viewing YouTube videos, you can remove the video channel from either the workflow or Orchestration welcome pages using the procedure in Remove a blocked video channel.
Figure 1. Workflow welcome tab