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Display a reference field as a choice list

Display a reference field as a choice list

You can display a reference field as a choice list instead of opening a lookup window.

Before you begin

Role required: personalize_dictionary

Procedure

  1. In the form, right-click the label for the reference field and select Configure Dictionary.

  2. In the Choice List Specification section, select one of the following options in the Choice field.

    • Dropdown with --None--
    • Dropdown without --None--
  3. Right-click the form header and click Save.

  4. Under Related Links, click Advanced view.

  5. In the Attributes field, add the following attribute, separated from other attributes by a comma.

    ref_auto_completer=AJAXReferenceChoice

  6. Click Update.

    The form reopens, with the reference field as a choice list.

    Reference choices

    Note:

    When a reference field is displayed as a choice list, the maximum number of choices is limited by the glide.ui.max_ref_dropdown property (default value is 25). Users with the personalize_dictionary role can modify this property, but should test any modifications for performance and usability impact.

    Users with the personalize_dictionary role can also override the property value for a specific field by adding the max_ref_dropdown attribute to the field's dictionary entry.

    If a reference qualifier returns more choices than the limit for the field, then the field is displayed as a reference field, not as a choice list.

    This works on reference fields with advanced reference qualifiers.

Products > ServiceNow Platform > Platform Field Administration; Versions > Helsinki