Manage part requirements
Create, copy, and delete part requirements as required for work order tasks.
If the agent assigned to the task does not have the skills or parts required, the dispatcher
can select an agent who is better equipped to complete the task.
- Parent Topic
- Part requirements
After all work order tasks are qualified and the parent work order state automatically
changes to Qualified, you can request more information from the qualifier, if
necessary, and source any parts required for the tasks.
- Child Topics
Products > Service Management > Field Service Management; Versions > Helsinki