Track a publication

Access a list of recipients for a publication and see which recipients have viewed the content.

Before you begin

Role required: sn_publications.author or sn_publications.admin

About this task

Procedure

  1. Navigate to Targeted Communications > Active Publications .
  2. Open the desired publication.
  3. Click the Publication Recipients related list.
    For each recipient on this list, you can see if the email notification bounced and if the customer viewed the article or any attachments.