Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.
  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store

Helsinki Patch 7 Hot Fix 4

Log in to subscribe to topics and get notified when content changes.

Helsinki Patch 7 Hot Fix 4

Helsinki Patch 7 Hot Fix 4 provides fixes for the Helsinki release.

For Helsinki Patch 7 Hot Fix 4:
Build date: 04-13-2017_0938
Build tag: glide-helsinki-03-16-2016__patch7-hotfix4-04-12-2017

For more information about how to upgrade an instance, see Upgrade to Helsinki.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Helsinki fixed problems, see KB0598266.

Note: This version is approved for FedRAMP.

Fixed problem in Helsinki Patch 7 Hot Fix 4

Problem Short description Description Steps to reproduce

Transaction and Session Management



Canceling a homepage can cause CellRenderThread threads to wait indefinitely Under the right cancellation circumstances, the CellRenderThread can get stuck.

Refer to the listed Known Error KB article for details.

Fixes included with Helsinki Patch 7 Hot Fix 4

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.