Financial Management release notes

ServiceNow® Financial Management application enhancements and updates in the Helsinki release.

Helsinki upgrade information

New roles and application menus are introduced in the Helsinki release.
  • The Financial Management application menu: The application is split into these application menus:
    • Cost Transparency: Cost models, the workbench, general ledgers, and other items related to cost allocations.
    • Financial Planning: Budgets and all items related to budgeting.
  • User roles: The Cost Transparency and Financial Planning applications each have an administrator and analyst role. See User roles installed with Financial Management.
Important: Users with the financial_mgmt_admin, financial_analyst, or financial_mgmt_user roles cannot access the Cost Transparency and Financial Planning application menus and modules after you upgrade to Helsinki. Reassign the new roles to your users.

Activation information

To purchase a subscription, contact your ServiceNow account manager. After purchasing the subscription, activate the plugin within the production instance.

You can evaluate the feature on a sub-production instance without charge by requesting it from the HI Customer Service System.

Browser requirements

If you are using Internet Explorer, version 11 or later (including Edge) is required to use all aspects of the workbench.

New in the Helsinki release

Budget preview
You can preview a budget before you promote it.
Budget models
You can create financial models for budgeting, costing, or both. You can also create multiple budget models and create a segment hierarchy unique to each budget model.
Fiscal calendar
The following new types of fiscal calendars are supported: 13-period, 445, 454, and 544.
Integration with PPS
Financial Management supports portfolio budgets that you can create in Project Portfolio Suite. You must have the Project Portfolio Suite with Financials plugin active to use this integration.
Capital and operating expenses
Expenses are classified into capital expenses and operating expenses.

Changed in this release

  • The Financial Management application menu: The application is split into these application menus:
    • Cost Transparency: Cost models, the workbench, general ledgers, and other items related to cost allocations.
    • Financial Planning: Budgets and all items related to budgeting.
  • User roles: The Cost Transparency and Financial Planning applications each have an administrator and analyst role. See User roles installed with Financial Management.
  • Segment definitions: You can create segment definitions from the workbench. See Manage segments.
  • Account numbers: Account numbers are no longer associated with budget keys and budget definitions. They are associated with budget items and budget forecasts. See Add items to a budget plan and Promote a budget plan to a forecast.
  • Allocation tables: The itfm_allocation and itfm_allocation_aggregate tables replace the itfm_cost_allocation and itfm_cost_allocation_aggregate tables. See Tables installed with Financial Management
  • Budget keys: Budget keys are based on a budget model, the segments specified in the model, and the data in the General Ledger Staged Data [itfm_gl_data_staged] table. In the Geneva release, budget keys are called account codes. See Budget keys.
  • Budget console: The budget console displays data in groups, including capital and operating expenses. See The budget console.
  • Buckets: You can split buckets by customizable attributes. See Split buckets.