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Features with limited mobile support

Features with limited mobile support

Some features are not supported in the native mobile app.

Not supported

  • E-signature
  • Knowledge v2
  • Connect Support
  • Custom buttons
  • Custom app configuration parameters
  • Formatters
  • Form Templates
  • Internal distribution
  • Knowledge v2
  • Connect Support
  • UI Scripts
  • UI macro variables in the mobile Service Catalog

Limited support

  • List filtering: Several fields listed below have limited support on mobile devices. You can still create a complex filter in a desktop instance and open it in the mobile app. However, you won't be able to edit any of the limited fields.
    • between
    • dates
    • tags
    • related fields
  • Visualizations are specific to a device. If you set up a visualization in the app on your iPhone then view the app on an iPad, the visualization may not be the same.

Changes to site functionality will be made starting around 6am on January 21st (Pacific Time) and lasting approximately 6 hours.  The site may be intermittently unavailable.