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Features with limited mobile support

Features with limited mobile support

Some features are not supported in the native mobile app.

Not supported

  • E-signature
  • Knowledge v2
  • Connect Support
  • Custom buttons
  • Custom app configuration parameters
  • Formatters
  • Form Templates
  • Internal distribution
  • Knowledge v2
  • Connect Support
  • UI Scripts
  • UI macro variables in the mobile Service Catalog

Limited support

  • List filtering: Several fields listed below have limited support on mobile devices. You can still create a complex filter in a desktop instance and open it in the mobile app. However, you won't be able to edit any of the limited fields.
    • between
    • dates
    • tags
    • related fields
  • Visualizations are specific to a device. If you set up a visualization in the app on your iPhone then view the app on an iPad, the visualization may not be the same.