Contents Now Platform Administration Previous Topic Next Topic Assignment lookup rules example Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Assignment lookup rules example In this example, the Data Lookup Plugin assignment lookup rule automatically assigns any incident with the Category of Request and Subcategory of Password Reset to Fred Luddy. Figure 1. Assignment data lookup Related tasksAssignment module ruleRelated conceptsDefine assignment rulesData lookup rulesAssignment rules moduleData lookup rulesWorkflow assignmentsCondition editor exampleRelated referenceBaseline assignment rules exampleScript example On this page Send Feedback Previous Topic Next Topic
Assignment lookup rules example In this example, the Data Lookup Plugin assignment lookup rule automatically assigns any incident with the Category of Request and Subcategory of Password Reset to Fred Luddy. Figure 1. Assignment data lookup Related tasksAssignment module ruleRelated conceptsDefine assignment rulesData lookup rulesAssignment rules moduleData lookup rulesWorkflow assignmentsCondition editor exampleRelated referenceBaseline assignment rules exampleScript example
Assignment lookup rules example In this example, the Data Lookup Plugin assignment lookup rule automatically assigns any incident with the Category of Request and Subcategory of Password Reset to Fred Luddy. Figure 1. Assignment data lookup Related tasksAssignment module ruleRelated conceptsDefine assignment rulesData lookup rulesAssignment rules moduleData lookup rulesWorkflow assignmentsCondition editor exampleRelated referenceBaseline assignment rules exampleScript example
