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Activate or deactivate a domain

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Activate or deactivate a domain

MSP Extensions allows you to activate or deactivate a domain, which cascades the activation status to companies in the domain.

Before you begin

Role required: admin

About this task

When you activate a company record, MSP Extensions automatically activates the company's associated domain. For example, if you activate the ACME company, then you also activate the TOP/ACME domain.


  1. Navigate to the domain record.
  2. Clear the Active check box to deactivate the domain, or select the check box to activate the domain.
  3. Click Update.
    Warning: Do not delete domains. Deactivate domains that you no longer need instead of deleting them.