Map reports

Map reports display data on a map.

You can display data as a geographical heatmap (The pin locations icon for map reports) or view specific data points (). Zoom in to a map to see a more detailed view. In heatmap mode, click any region on the map that contains data to drill down into its map.
Note: Save the map report to drill down into it. You cannot drill down into unsaved reports.

The lowest level of a map hierarchy can display only data points. Click data on this lowest level to see the data in list view, or in drill-down view if one has been configured.

Limitations

  • Maps are not supported on Internet Explorer 7 and 8.
  • Map reports cannot be saved as images on Internet Explorer 7 to 9 and Firefox 31 to 37, Safari 5, or Edge browser. For best results, use Chrome to work with map reports.
  • Map reports cannot be exported or scheduled as PDFs but can be saved as images on Firefox 40 and higher, Chrome 43 and higher, Safari
Map report example

Create a map report

Create a map report that plots your data on a map.

Before you begin

Role required: itil, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

Procedure

  1. Navigate to Reports > Create New.
  2. Fill in the following fields.
    Field Description
    Data Select the report source or table containing the data that you want to map.
    Type Select Map.
    Map data Select the data that you want to plot on the map. Only data that has been prepared by a report administrator as a map source is available.
    Aggregation Select a mathematical calculation to perform on the data.
    Set map Select a starting map for the report. You can zoom in but cannot zoom out from this map.
  3. To configure the look of your chart, click the gear icon () after the Type field.
    After you finish configuring these settings, click Close.
    Table 1. Style your chart fields
    Field Description
    General tab fields
    Use color Select this check box to use different colors to indicate different values on the map. If you clear this check box, all geographical locations with data are displayed in the same color.
    Max color Select a color to indicate high values.
    Min color Select a color to indicate low values.
    Display data labels Select this check box to display the numbers for data values on the map.
    Display geographical labels Select this check box to display the names of geographical objects on the map, such as countries, regions, and states.
    Drilldown view Specify a view for the list that appears when you navigate to the lowest map level and view its records.
    Decimal Precision Enter an integer from 0 to 4 to specify the number of decimal places to display. Currency values always have two decimal places.
    Title tab fields
    Show chart title Specify whether the chart title is displayed.
    • Never: Hides the title.
    • Report only: Displays the title only on standalone reports, but not on dashboards.
    • Always: Displays the report title on standalone reports and dashboards.
    Chart title Enter a title for the report.
    Chart title size Enter the font size for the report title.
    Chart title color Select a text color for the report title.
    Custom chart title position Select this check box to specify a location for the report title using pixels. You can move the title only down and left from the top center.

    If you clear this check box, you can select from more general title positions using the Title horizontal alignment and Title vertical alignment fields.

    Chart title X position Enter the number of pixels to move the report title right from the center. You cannot move the title left.

    This field appears only if Custom chart title position is selected.

    Chart title Y position Enter the number of pixels to move the report title down from the center. You cannot move up the title.

    This field appears only if Custom chart title position is selected.

    Legend tab fields (available only when colors are used on the report)
    Show legend Select this check box to display the report legend.
    Legend horizontal alignment Select where to horizontally position the report legend.
    Legend vertical alignment Select where to vertically position the report legend.
    Show legend border Select this check box to show a border around the report legend.
  4. Click Save.
    Style options are applied, and the report is regenerated and saved.

What to do next

Add reports to homepages or dashboards, publish to the internet, schedule email distribution of PDFs or URLs of published reports, and share reports with others. See Distribute reports.