Relations defined for a breakdown appear when you view a scorecard Breakdowns tab.
You can select a related breakdown to filter the scorecard data.
Role required: pa_viewer or admin
Before starting this procedure, create a
breakdown with one or more breakdown relations.
Note: You can use breakdown
relations for first-level breakdowns only. For example, when viewing the scorecard
Number of resolved incidents > Assignment Group = Database > Priority = 1 -
Critical, you can use only those breakdown relations defined for the Assignment
Group breakdown. Any breakdown relations defined for the Priority breakdown are not
available on this scorecard. Change the scorecard breakdown to Number of resolved
incidents > Priority = 1 - Critical > Assignment Group = Database to use Priority
For example, when viewing the scorecard Number of resolved incidents > Assignment
Group = Database, the Breakdowns tab displays
Child Groups related breakdowns. Click on a child
breakdown to view the scorecard specific to that child group, such as Database
Select a scorecard with a breakdown that has one or more breakdown
Click the Breakdowns tab.
In the first choice list, select a breakdown field, such as
In the list that appears, select a breakdown element, such as
Click the Breakdowns tab again.
If any breakdown relations exist for the selected breakdown, the first choice
list displays the default relation.
In the first choice list, select the related breakdown to apply, such as
Select a related breakdown element, such as Database Atlanta.
The scorecard now displays data broken down for the Database Atlanta