Availability report

When a service commitment contains an availability guarantee, the service offering form displays an availability commitment report that is generated on the fly.

This report tracks the actual availability of the offering. For a 7 day chart, no reporting data is available until 5 days after the service offering is created. For 30 day charts, 23 days of data is required before a report can be generated, and for a 12 month chart, the database must contain at least 10 months of data.

Click the links under the different availability commitments to see the charts for those time periods. The completed Service Offering form with an active availability report looks like this:
Figure 1. Service Offering Availability