Request an order guide Order guides present the customer with a three-step ordering process by default. Describe Needs: Enter information as prompted. Order guide rules evaluate this information to determine which catalog items to order. Choose Options: Select configuration options for the ordered items and provide any additional information needed. Check Out: Review and edit item information, then click Submit Order to place the request. If the requested item was ordered as part of an order guide, the Order Guide field on the Requested Item form shows the order guide name. Note: The Check Out step can be omitted from an order guide to provide a quicker two-step process. To omit this third step, select the Two step check box when creating the order guide.