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Create an item variable assignment

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Create an item variable assignment

Set an item variable value to match an order guide variable value, or an order guide default value, using an item variable assignment.

About this task

An item variable assignment lets the catalog admin set up a default value mechanism in the order guide context so the user focuses only on required values.

For example, you can set the default storage of an iPhone to 64GB for Sales, and to 16KB for Development. This is configured in the new hire order guide by using mutually exclusive rules and setting the storage variable accordingly for Sales and Development.

The value for an item variable is determined in the following order:
  1. Item variable assignment
  2. Cascading value (if no item variable assignment exists)
  3. Default value defined in the variable definition (if no cascading value or item variable assignment exists)


  1. Navigate to Service Catalog > Catalog Definition > Order Guides.
  2. Open an order guide.
  3. Open a rule.
  4. In the Item Variable Assignments related list, click New.
  5. Fill in the fields as appropriate and click Submit.
    Table 1. Item Variable Assignment
    Field Description
    Item Variable Item variable name. Select an item variable from the list or create a new one.
    Active Check box to indicate whether the item variable assignment is active or not.
    Assignment Type Assignment type name. Select either Order Guide Variable, or Value. When Order Guide Variable is selected, the Order Guide Variable field is enabled.
    Order Guide Variable Order guide variable name. Select an order guide variable from the list or create a new one. (This field is only visible if Assignment Type is Order Guide Variable.)