Service catalog UI policy

UI policies can be used to define custom process flows for tasks.

UI policies are useful when applied to service catalog items. Keep the following points in mind when creating service catalog UI policies:

  • A catalog UI policy applies to either a specific catalog item or any item that uses a specific variable set.
  • A catalog UI policy can only contain and reference variables that are defined for the catalog item or variable set.
  • Exactly like UI policy conditions, the variables in a service catalog UI policy condition must be visible (even if hidden by UI policy or read-only) on the form for the condition to be tested. Also, ensure that the variables have names. For more information see Creating a Catalog Client Script.
  • Limited UI policy functionality applies to following variables:
    • Mandatory and Read Only policy do not apply to the following variable types: Break, Container Start, Container Split, Container End, UI Macro, UI Macro with Label, Label, UI Page
    • Set visible policy does not apply to the following variable types: Break, Container Split, Container End
  • Service catalog UI policies are applied to variables and variable sets of catalog items ordered in the service catalog. Policies can also be applied when the variables are present in a Requested Item or Catalog Task form.
  • Catalog UI policies are supported for catalog items viewed in a service catalog wizard.
    Note: The UI policy for catalog items always takes precedence over UI policy for variable sets.