Make an attachment visible As with other records, you can add attachments to knowledge articles. Before you beginRole required: admin, knowledge_admin, or knowledge role About this task By default, the attachments appear only to users with the admin, knowledge_admin, or knowledge role, who can view the knowledge record. Procedure Navigate to Knowledge > Published and select the article, or click the Edit Article button when viewing the article. Select the Display attachments check box to display a list of attachments to users viewing the article. You may need to configure the Knowledge form to display this field. A list of attachments appears below the article.