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Problem record producers

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Problem record producers

You can create a problem record producer to allow your users to log problems from the service catalog.

Note: Functionality described here requires the Admin role.

Record producers appear in the Service Catalog. They are similar to other catalog items, but when they are submitted, they create a record on the specified table with the information provided by the user or by a template.

You can create a record producer with or without a using a template.