Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Problem record producers

Problem record producers

You can create a problem record producer to allow your users to log problems from the service catalog.

Note: Functionality described here requires the Admin role.

Record producers appear in the Service Catalog. They are similar to other catalog items, but when they are submitted, they create a record on the specified table with the information provided by the user or by a template.

You can create a record producer with or without a using a template.