Subscribe to a notification

You subscribe to the incident alert notifications in user notification preferences.

  1. Navigate to Self-Service > My Profile.
  2. Select Notification Preferences under Related Links.
  3. Under the device to receive notifications, click in the area labeled To subscribe to a new notification click here.
  4. Click the lookup icon beside Notification Message to display a list of available notifications.
  5. Select one of the following notifications:
    • New IA Raised
    • IA Actions Taken
    • IA Resolved Or Closed
    • IA Cancelled
  6. Fill in the details for the selected notification.
    Figure 1. New Notification
  7. Click Submit.

    The notification is then listed in the Notification Preferences list.

    Figure 2. Notification Preferences
  8. Repeat this process for each notification you want to receive.