Configuration Management

With the ServiceNow® Configuration Management application, build logical representations of assets, services, and the relationships between them that comprise the infrastructure of your organization. Details about these components are stored in the configuration management database (CMDB) which you can use to monitor the infrastructure, helping ensure integrity, stability, and continuous service operation.

Use core features such as CMDB Health, and CMDB Identification and Reconciliation, to monitor and detect health issues, and to reconcile data integrity issues.

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