Review detected change conflicts

You can run review the details of conflicts detected after running either automated or manual conflict detection.

Before you begin

Role required: admin

Before you can review the conflicts detected for a change request, you must detect conflicts in one of the following ways:

About this task

After you run conflict detection, you can view the following information regarding conflicts that have been detected.

Field Description
Change A reference to the scheduled change that has a conflict.
Affected CI The affected CI associated with the change.
Conflicting change The change that is in conflict with the scheduled change, if any.
Related Configuration Item The parent CI or child CI of the current CI, if it has caused a conflict.
Schedule The maintenance window or blackout window that is causing the conflict, if any.
Type
The issue that caused the conflict. You can change the issue to one of the following options:
  • CI Already Scheduled
  • Parent CI Already Scheduled
  • Child CI Already Scheduled
  • Not in Maintenance Window
  • Parent Not In Maintenance Window
  • Child Not In Maintenance Window
  • Blackout
Last Checked The last time the conflicts were checked. It displays the current time by default. The Last Checked field is automatically updated.