| Category |
Select the service catalog category to add the
generated standard change template to. You can also
choose the category or any child categories of the
selected catalog. Note: This value is not set
automatically on the Proposal form, but must be
specified before it is approved. |
| Catalog |
Select the service catalog to add the generated
standard change template to. |
| Mandatory Change Request values |
Specify a list of mandatory fields that require
values when you propose a new standard change template
or a modification to a standard change template. This
configuration ensures that when a standard change
request is created from a standard change template,
one or more fields on the Change Request form
contain preset values. |
| Default Change Request values |
Specify default values for common fields on the
Change Request form. |
| Restricted Change Request values |
Specify the list of fields that end users are not
allowed to provide any value for when making a
proposal. Note: Ensure that internal columns, such as
Updates,
Updated, Updated
by, Domain,
Created, Created
by are restricted. |
| Read-only fields |
Specify the fields that end users are not allowed to
provide any value for in the created standard change
request. Note: This configuration ensures that for
the specified fields, the values approved in the
standard change template do not change when the
standard change request is submitted. |
| Fields to copy |
Specify the fields whose values are copied to the
Propose a New Standard Change
Template record producer from a
non-standard change request. Note: If any fields not
specified in this list have default values
specified, the default values are copied to the
record producer. |
