You can assign maintenance schedules to configuration items and configure the Change
Request form to show when a scheduled change to the CI is outside the schedule.
You can assign maintenance schedules to configuration items. In the Configuration application
menu, navigate to the appropriate module. For example, if you want to assign a maintenance
schedule to a web server, navigate to Maintenance schedule field,
you can set the value to one of the configured maintenance schedules and save the CI.
and select the server. In the
Monitor changes outside the maintenance schedule
You can also configure the Change Request form to display the Outside maintenance
schedule field. This check box is informational and indicates whether the planned
start date and end dates for the change occur outside the maintenance window. The instance sets
this value and disregards any user changes to this check box.
This field is set to true if either of the following actions occurs.
- The planned start and end dates in the change with an associated CI are compared to the
maintenance schedule and determined to be outside the schedule.
- Affected CIs associated with the change request are checked against their assigned
maintenance schedules, if any.
Note: Only the maintenance window for the primary CI or affected CIs are checked; the upstream
and downstream CIs are not checked.
When you save a change request that is outside the maintenance schedule, a warning appears for
each CI (primary or affected) that is outside the maintenance schedule, if the change request
was previously not marked as outside the maintenance schedule.
You see a warning for each CI whose planned dates now fall outside the maintenance