Specify lockout for failed login attempts

The system provides inactive script actions that enable you to specify the number of failed login attempts before a user account is locked and to reset the count after a successful login.

Before you begin

Role required: admin

Procedure

Navigate to System Policy > Script Actions to view or activate the scripts.
  • SNC User Lockout Check with Auto Unlock:
    • Uses the value of the glide.user.max_unlock_attempts property to set the limit for failed login attempts.
    • Unlocks the user account after the time period that is specified for the glide.user.unlock_timeout_in_mins property. If no value is specified, then the system unlocks the user account after the default period of 15 minutes.
  • SNC User Lockout Check: Tracks the number of failed login attempts and locks the user account after a specified number of failed login attempts (default: 5).
  • SNC User Clear: Updates the user record after a successful login: Resets the number of failed login attempts and updates the date of the last login.