HR employee data management HR Employee Data Management manages employee personal information, employment verification letter requests, onboarding tasks for new employees, and offboarding tasks for employees leaving the company. HR specialists, generalists, and managers can: Onboard new employees Offboard employees leaving the company Update employee personal information Send employment verification letters Employee data management cases can have multiple tasks assigned. Example HR case request Alan, an HR recruiter wants to send onboarding documents to new hires. A hiring manager creates an onboarding request through the HR Service Portal or, Alan creates an HR onboarding request through HR - Employee Data Management. This creates an HR onboarding case and assigned to an HR agent, such as a specialist or generalist, based on assignment rules. The case is submitted for approval. After receiving approval, the HR agent processes the HR case, creating HR tasks for this request. Tasks are assigned to the new employee and HR agents. When all the tasks are completed, the HR case is closed. Create and complete an employee information change caseEmployees can request employee information changes through the HR Service Portal. HR employees can create an employee data management case and fulfill this request through HR Employee Data Management.Create an employee offboarding caseHR agents can offboard employees using the HR - Employee Data Management module. Complete an employee offboarding caseYou can work on an offboarding request to ensure that all required documents have been reviewed and signed prior to the last day of an employee.Create an employment verification letter caseEmployees can request an employment verification letter through the HR Service Portal. HR employees can create an HR case and fulfill this request through HR Employee Data Management.Complete an employment verification requestYou can generate an employment verification letter when an employee requests one. The letter is generated from a button in the Employee Data Management Case form.Create a new hire onboarding caseHR agents can onboard new employees using the HR - Employee Data Management module. Complete a new hire onboarding caseYou can work on an onboarding request to ensure that all required documents have been reviewed and signed prior to the first day of a new hire.Approve an employee change requestApproving a request to change employee HR profile information updates the HR profile and automatically closes the case.