A filter is a set of conditions applied to a table to help you find and work with a
subset of the data in that table.
You can apply, modify, create, and save filters. A hierarchical list of conditions at the top
of the table—breadcrumbs—indicates the current filter.
Breadcrumbs offer a quick form of filter navigation. The left condition is the most general,
and the right condition is the most specific. Clicking a breadcrumb removes all the conditions to
its right. Clicking the condition separator (>) before a condition removes only that
- Clicking Priority = 2 removes the condition Category =
Software and returns all active incidents with a priority of 2.
- Clicking the condition separator (>) before Priority = 2 removes the
condition Priority = 2 and returns all active incidents in the software
- Clicking All removes all conditions and returns all incidents in the
Click a breadcrumb to refresh the list of records and show the latest information from the
database for those records.
Note: Clicking the New button in a filtered list automatically applies the
same filter to the new record. For example, in a list filtered for active, priority 1 incidents,
clicking New opens a new record preset with Active
selected and Priority set to 1 - Critical. You can
change the preset values on the form as needed. If there is a field you do not want to have
populated in this way, you can add the following dictionary attribute to the field:
Additional navigational functions are available when you right-click a breadcrumb.
Table 1. Breadcrumb right-click options
|Open new window
||Opens the results list for the breadcrumb in a new tab or window.
||Copies the URL to the clipboard for the results list of the breadcrumb. Follow browser
instructions if browser security restricts this function.
||Copies the encoded query to the clipboard for the breadcrumb. You can use this query
in the URL of an instance or in the reference qualifier field of a dictionary entry.
example, if you are viewing a list of all active incidents with a high or medium impact,
right-click the breadcrumb and copy the query
active=true^impact=1^ORimpact=2. You can append this query to the
end of the instance URL as
selection is not available for the All breadcrumb.