Connect administration Administrators can configure various performance settings and features that impact both Connect Chat and Connect Support. Note: There are also administrative options specifically for Connect Chat or Connect Support. For more information, see Connect Chat administration and Connect Support administration. Configure the polling intervalThe polling interval determines how frequently the system polls for new Connect messages.Disable the Connect overlayThe Connect overlay is enabled by default and is integrated with the standard user interface. You can disable the Connect overlay.Administer Connect actionsYou can create or modify Connect actions to provide custom functionality in Connect Chat or Connect Support conversations.