Connect overlay The Connect overlay appears over the standard user interface. It consists of the Connect sidebar and any Connect mini windows that are open. Figure 1. Connect overlay Note: An administrator can disable the Connect overlay so users can only use the Connect workspace, a full-screen interface with additional Connect tools. Connect sidebarThe Connect sidebar is the primary interface for Connect Chat and Connect Support. It lists your conversations and provides access to create new conversations.Connect mini windowsWhen you open a Connect Chat or Connect Support conversation in the Connect overlay, it opens in a Connect mini window. Each mini window contains a header, a conversation area, and a message field.