CSV Web service parameters

The following URL parameters customize and filter the CSV content that is returned by an HTTP GET request.

sysparm_query

Enter an encoded query string in this parameter. Use the parameter to filter the data using the encoded query before returning the CSV content. The following request filters the list to return only active incidents:https://instance_name.service-now.com/incident.do?CSV&sysparm_query=active=true

sysparm_view

The value indicates which view to use to limit the field values that are returned. For example, to use the "ess" view:https://instance_name.service-now.com/incident.do?CSV&sysparm_view=ess