A journal stream is a real-time, sequential display of journal field
entries, such as comments and work notes, from a group of records. You can view journal
streams in the smartphone interface.
You can, for example, view a stream of incident work notes. The stream automatically
aggregates all of the journal field entries from incidents and displays them,
starting with the most recently updated record.
Navigate to a list of records that contain journal fields.
Tap the Stream icon. If no journal entries have been
created for the type of records you are viewing, the
Stream icon is not displayed.
Comments and work notes for the incidents are shown, starting with the
most recent record.