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Mobile favorites

Mobile favorites

Mobile favorites provide links to records in the system. The mobile app displays favorites as an icon on the home page.

Users can create favorites for the following interface elements.

  • List filters
  • Records

Figure 1. Sample mobile UI home page with favorites

Users can tap and hold a favorite to edit the following properties.

  • Label
  • Text and icon color
  • Icon image
  • Enable visualizations

The instance automatically synchronizes favorites between the mobile UI and the desktop UI.

Products > ServiceNow Platform > Mobile; Versions > Geneva