Export data

ServiceNow offers a variety of ways for administrators and users with the itil role to export data.

ServiceNow offers a variety of ways for administrators and users with the itil role to export data:
  • Form export: Export an individual record from the user interface. Choose PDF or XML format directly from a form.
  • List export: Export multiple records from the user interface. Choose CSV, Excel, PDF, or XML format directly from a list.
  • Schedule a report: Automatically export multiple records from a table on a set schedule. Create a scheduled job to regularly export data as a report.
  • Direct URL access: Export multiple records from a table using the ServiceNow CSV, Excel, PDF, or XML processor. Specify the table form or list you want to export in the URL.
  • Web services/SOAP: Export multiple records from a table when an external client makes a web services request. Create an external application or process to automate the retrieval of data from an instance via web services or SOAP.