The Field Service Management Overview module provides a dispatch map that displays
tasks and links to the related task records.
To use the Field Service Overview module:
The map view depends on whether or not the
Service with Geolocation plugin is activated.
The dispatch map view with geolocation enabled groups tasks and agents by proximity and displays related records in pop-ups on the map.
The dispatch map view without geolocation shows individual tasks by state and displays related records in a separate window.
You can click elements within the gauges to obtain more information without leaving the overview page.