Roles installed with Security Incident Response

Security Incident Response adds the following roles.
Table 1. Roles for Security Incident Response
Role title [name] Description Contains roles
security admin

[sn_si.admin]

Has full control over all Service Management data. Also administers territories and skills, as needed.
  • sn_si.manager
  • catalog_admin
  • knowledge_manager
  • skill_admin
  • skill_model_admin
  • template_admin
  • sn_si.agent
  • territory_admin
security agent

[sn_si.agent]

Creates and updates security incidents, requests, and tasks, as well as problems, changes, and outages related to their incidents.

Security agents are tier 1 and 2 agents who work on security incidents.

  • sn_si.basic
security basic

[sn_si.basic]

Creates and updates security incidents, requests, and tasks, as well as problems, changes, and outages related to their incidents.

Security basic is the underlying role for basic security access.

  • sn_si.read
  • inventory_user
  • service_fullfiller
  • skill_user
  • pa_viewer
  • document_management_user
security manager

[sn_si.manager]

Has the same access as security agents, with the additional ability to adjust the members of assignment groups.
  • sn_si.basic
security read

[sn_si.read]

Has read-only access to security incidents.
  • sn_si_cmdb_read
security external

[sn_si.external]

Role for external users, to view tasks assigned to them. None
security knowledge admin

[sn_si.knowledge_admin]

Manages, updates, and deletes information in the Security Incident knowledge base.

The sn_si.admin role inherits this role.

  • knowledge_admin
When the Security Incident Response plugin is activated, the Tree map plugin is automatically activated. The Tree map plugin adds the following roles.
Table 2. Roles for tree map
Role title [name] Description Contains roles
treemap_admin Manages tree map configuration details, such as categories and indicators.
  • treemap_user
  • pa_power_user
treemap_user Has read-only access to tree map configuration details and access to tree map visualizations.
  • pa_viewer