Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.

Geneva Patch 8 Hot Fix 3

Log in to subscribe to topics and get notified when content changes.

Geneva Patch 8 Hot Fix 3

The Geneva Patch 8 Hot Fix 3 release provides fixes for the Geneva release.

For the Geneva Patch 8 Hot Fix 3 release:
Build date: 10-30-2016_1654
Build tag: glide-geneva-08-25-2015__patch8-hotfix3-10-27-2016

For more information about how to upgrade an instance, see Upgrade to Geneva.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Geneva fixed problems, see KB0598265.

Note: This version is approved for FedRAMP.

Fixed problems in Geneva Patch 8 Hot Fix 3

Problem Short description Description Steps to reproduce

Financial Management


Accounts are not rolling up Partial amounts of un-rolled up accounts are getting rolled up to the next level during allocation engine execution.
  1. Navigate to the Cost Transparency Workbench.
  2. Create a Hierarchy (ITSS(ITS Shared Service) > Business Service > Business Unit).
  3. Allocate a Bucket amount to Accounts in ITSS, Business Service. Do not roll up some amount accounts from ITSS and leave the amount as is.

The user sees amounts which were intentionally left in ITSS accounts rollup to Business Unit for unknown reason. The amounts need to be ITSS itself.

Fixes included with Geneva Patch 8 Hot Fix 3

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.