Manual indicators are created in the same way as automated indicators. However,
manual indicators are not associated with an indicator source.
means manual indicators are not generated automatically by a data
collection job. Instead, you must populate these indicators by adding scores manually or
by importing data. Manual indicators are typically used for data that cannot be
retrieved from the ServiceNow instance
because it comes from an outside system. For example, customer data from a third-party
Role required: pa_admin, pa_power_user, or admin
create a manual indicator, navigate to
can assign data contributors for each manual indicator. A data contributor
can be a single person or a group. Users with the pa_admin, pa_power_user or
pa_contributor role can view the scoresheet entry menu and select the
indicators they are allowed to provide and add manual data to.
Note: The frequency for a manual indicator specifies how to visualize its
data. For example, if you set the data points per day or per month in
the charts, this also affects the scoresheet, so it determines whether
you can enter daily or monthly values.