||Unique and descriptive name for your report.
||Click the information icon to enter a more detailed
description of what the report does and its purpose.
||Specify the table or report source containing the data
set that you want to include in the report. From the first
choice list, select Table or
Report source. Then select the
specific table or
data set from the second choice list.
||Select Pie. Alternatively, click
the question mark icon to use the
|Style your chart
||Click the gear icon after the Type
field to configure chart style options for the look and
layout of the chart.
||Select a field used to collect similar data in groups,
from the selected table. For example, in an incident report
that is grouped by Assignment group,
all incidents belonging to, for example, Software, Service
Desk, Network, and so on, are grouped together. Make sure
you give the report a name that reflects the selected
Note: It is not possible to group or stack reports by the
||Select this check box to display details of the report
data in a table below the chart.
All reports that use
charts, including reports that are used as
on homepages, display a table of report data if the
property is set to true, even if
Display Grid is
||Select a computational method for aggregating report
data. The default is Count, which
displays the number of records selected.
If you select
Count Distinct, only unique
records are counted. For example, if you want to
generate a report with a distinct number of users who
have one or more of the roles in a given list of roles,
these users would be counted twice unless you use count
If you select
Sum, or Count
Distinct, a list of fields from the
selected Table appears. From this
list, select a field to aggregate by. For example, if
you select a duration field, such as the
Business duration field on
the Incident table, the aggregated data is expressed in
days, hours, and minutes. If you select an integer
field, such as the Priority
field, the data is expressed as a number.
duration values, the unit of measurement displayed in
the aggregation axis cannot be
|| Select the maximum number of individual values that can
be represented as slices. If the number of values from the
selected data exceeds this limit, only the largest values
are represented by the slices. By default, pie charts can
display up to 12 slices. Remaining values are grouped into
an Other slice. If you select
Show all, all slices up to a
limit of 50 slices can be displayed. The rest of the results
are stacked in the Other slice. If
you select Remove Other, the
Other slice is hidden.
||Select this check box to display the Other
slice. This check box is not available when
Show all or Remove
Other is selected from the No.
|Add Filter Condition
for filtering data to include in the report. For example, to
include only records with priorities of 2-
High and 1 -
Critical, select [Priority] [less
than] [3 - Moderate].
Note: Applying a
string filter with other filters to pie and bar charts
is not supported.
|Add "OR" Clause
|| Select a second condition that must be met if the first
condition is invalid. For example, select
[Assignment Group] [is]
[Database], to include records that are
assigned to the Database group if the first condition is
|Add Sort Field
||Select fields to sort data by. For example, to sort
results from lowest to highest priority, select
[Priority] [z to a].