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Manage a category

Manage a category

After an administrator approves a category request, the category is immediately created with the selected category manager.

About this task

New categories are created as active, available to display in the selected catalog. Categories with no items are not displayed in the catalog.


  • Navigate to Item Designer > My Item Categories to view and edit categories you manage. Click the category number to open that category.
    Item designer category form
  • To assign editors to a category, select users in the Editors field of the relevant category form, then click Update.
  • To deactivate a category, click Deactivate. The category is then no longer visible in the service catalog.
  • To reactivate a category, reopen the category form and click Activate.

    Category managers can also create and manage items in their categories, and publish items to make them available to users.