Create an outage from a task

Before you begin

Role required: itil

Procedure

  1. Navigate to the task record.
  2. Right-click the header bar and select Create Outage Record from the context menu.
    TOP menu
  3. Populate the Outage record as appropriate.

    If a Configuration Item was specified on the task, it is associated with the outage.

    TOP outage

    When you save the outage, it appears in the Outage related list on the task form.

    TOP task