Business rules installed with conflict detection Conflict detection adds the following business rules. Business rule Table Description Add CI in affected CIs List Change Request[change_request] Ensures that the configuration item (CI) is added to the Affected CIs list if the conflict mode is set to advanced. Cancel Conflict Detection Change Request[change_request] Cancels conflict detection background job if any of Planned Start, Planned End, or Configuration Item fields are updated. Clear Conflicts Change Request[change_request] Removes any conflict records related to a change request and resets the Conflict Status and Conflict Status fields. It also resets the Conflict Status and Conflict Status fields of related changes if removal of conflict records results in no conflict records for those related change requests. Set Conflict Status Change Request[change_request] Ensures that the Conflict Status field is set to Not run for new change requests. Sync Blackout Window Span Schedule Entry [cmn_schedule_span] Creates an entry in the current update set if a blackout window span is inserted, updated, or deleted. Update Conflicts Change Request[change_request] Determines if conflict checking should be run against a change request and if that is the case, initiates conflict detection in background.