List of Orchestration activities

Orchestration provides the following activities for use in workflows:

In the Geneva release, a number of the Orchestration activities were rewritten as scoped activities using the activity designer and grouped into activity packs. Deprecated activities are unavailable in the workflow editor for use in new workflows. However, all deprecated activities still function in existing workflows that use them.

Note: Some non-scoped activities are still current and are available in the workflow editor for use in new workflows.

Basic activities

These basic activities are all non-scoped and were written using activity definitions. For more information, see Orchestration basic activities.
Table 1: Basic Orchestration activities
Activity Description
Resolve DNS Name Resolves an IP address or a fully qualified domain name (FQDN) into one or more IP addresses.
Run Probe Launches a MID Server probe on behalf of a document. This is legacy functionality and not recommended. The best practice is to use the activity designer Probe template to create a custom activity.
SNMP Query Queries a SNMP device.
SOAP Request Executes a SOAP request on a target server. See SOAP Message workflow activity for an alternative to this activity.
Test Server Alive Runs a command (including shell scripts) on a Linux or UNIX computer, via SSH that determines if a target system is alive.

Active Directory (AD) activities

All AD Orchestration activities were rewritten in the Geneva release as scoped activities and are available in the Active Directory activity pack. All previous version AD activities that were built on activity definitions are deprecated and are unavailable for use in new workflows.

Table 2: Active Directory Orchestration activities
Activity Description
Create AD Object Creates a user account in Windows Active Directory when a user account is created in a ServiceNow instance.
Disable AD User Account Marks a Windows Active Directory user account disabled, making it inactive.
Enable AD User Account Enables a Windows Active Directory user account, making it active.
Query AD Retrieves entries from the Windows Active Directory based on a search filter.
Remove AD Object Deletes a user account from Windows Active Directory.
Reset AD User Password Resets the password of a user account in Windows Active Directory.
Change AD User Password Changes the password of a user account in Windows Active Directory.
Update AD Object Updates a user account in Windows Active Directory.
Is AD Account Locked Determines if an Active Directory user account is locked.
Unlock AD Account Unlocks a locked Active Directory user account.

Microsoft Exchange activities

All Exchange Orchestration activities were rewritten in the Geneva release as scoped activities and are available in the Exchange activity pack. All previous version Exchange activities that were built on activity definitions are deprecated and are unavailable for use in new workflows.

Table 3: Exchange Orchestration activities
Activity Description
Create Address List Creates a new address list that acts as an alias for emailing all users in the group. This alias cannot be used to manage user permissions.
Delete Address List Removes an existing address list from an Exchange server.
Get Address List Retrieves all attributes from the specified Exchange address list.
Move Address List Moves an Exchange address list to another location in the address hierarchy.
Set Address List Modifies an Exchange address list.
Update Address List Adds or removes users from the specified address list and immediately applies any cached address list changes to the server.
Create Mailbox Creates a new Active Directory user, if that user does not already exist, and a Exchange mailbox for that user.
Delete Mailbox Deletes the Exchange mailbox of an Active Directory user.
Disable Mailbox Disables the mailbox associated with a specified Active Directory account.
Enable Mailbox Creates a new mailbox for an existing Active Directory user.
Get Mailbox Gets the mailbox for the specified user or all mailboxes on a Exchange server.
Set Mailbox Modifies the settings of an existing Exchange mailbox.

Powershell activities

The Powershell activities that were rewritten as scoped activities in the Geneva release are available in the Powershell activity pack. The previous versions of these activities are deprecated and are unavailable for use in new workflows. The current non-scoped Powershell activities are available for all workflows.

Table 4: PowerShell Orchestration activities
Activity Description Scoped
Change Service State Starts or stops a Windows service on a remote machine. No
Run PowerShell Executes Windows Powershell commands on a MID Server. No
Install Windows App Installs an application on a Windows target machine. Yes
Join Domain Joins a Windows machine to a domain. Yes
Restart Windows Server Restarts a Windows server using Powershell. Yes
Uninstall Windows App Uninstalls an application from a Windows target machine. Yes

SSH activities

The SSH activities that were rewritten as scoped activities in the Geneva release are available in the SSH activity pack. The previous versions of these activities are deprecated and unavailable for use in new workflows. The current non-scoped SSH activities are available for all workflows.
Note: The Run SCP activity is deprecated and is not available for use in new workflows. If you have a workflow created in a previous version that uses this activity, your workflow will continue to work normally after upgrading. The custom Secure Copy activity replaces the Run SCP activity.
Table 5: SSH Orchestration activities
Activity Description Scoped
Secure Copy Copies a file from one host to another, without storing the copied file on the MID Server. Yes
Files Compare Compares two files on a Linux or Unix computer, via SSH. Yes
File Read Reads a file on a Linux or Unix computer, via SSH. Yes
File Copy Copies a file on a Linux or Unix computer, via SSH. Yes
File Replace String Finds and replaces a string in a file on a Linux or Unix computer, via SSH. No
File Write Writes a file on a Linux or Unix computer, via SSH. No
Reset Linux User Password Resets the password for a given user on a Linux computer. No
Run Command Runs a command (including shell scripts) on a Linux or Unix computer, via SSH.
Note: This is legacy functionality and not recommended. The best practice is to use the SSH template in the activity designer to create a custom activity.
No

SFTP activities

These scoped activities are included in the SFTP File Transfer activity pack. They do not have legacy versions.

Table 6: SFTP Orchestration activities
Activity Description
Copy File Copies a file from an SFTP server (source host) to another SFTP server (target host).
Create Directory Creates a new directory on an SFTP server.
Get File List Returns a list of files from a given directory and its subdirectories on an SFTP server (source host).
Remove File or Directory Removes a file or a directory on an SFTP server, including subdirectories, when configured.
Rename File or Directory Renames a file or directory to a new name on an SFTP server.
Set File Attributes Sets common file attributes, such as timestamps, size, permissions, and UID/GID, for a file or directory on an SFTP server.

Infoblox activities

These scoped activities are included in the Infoblox DDI activity pack. They do not have legacy versions.

Table 7: Infoblox Orchestration activities
Activity Description
DHCP Reserve IP v4 Address Range Reserves an IP address range for DHCP use.
DHCP Delete IP Reservation Deletes IP reservations in DHCP using either an IPv4 or IPv6 address range.
DHCP List IP Reservations Generates a list of all the DHCP range reservations on a specific InfoBlox server.
List DNS C-records Retrieves all canonical (CNAME) records from a specified Infoblox server.
Register DNS A-record Creates a DNS A record on a specified Infoblox server.
Register DNS C-Record Creates a DNS canonical (CNAME) record on a specified Infoblox server.
List DNS Record Generates a list of all the DNS entries on a specific InfoBlox server.
DNS Delete Deletes DNS records of any type from in Infoblox server, such as C and A records.
IPAM Register IP Address Registers an IP address in a network using Infoblox IPAM.
IPAM Reserve IP Address Reserves an IP address in a network using Infoblox IPAM.
IPAM List IP Reservations Returns an array of all IP Address within the named InfoBlox Server.
IPAM Delete Deletes an IP Address within a named InfoBlox server.
Create Network Creates new networks on a specified Infoblox server.
Get Network Details Retrieves the information about a specific network on an Infoblox server.
Delete Network Deletes a network from an Infoblox server.
List Registered Networks Retrieves all the networks associated with an Infoblox server.

F5 Network Management activities

These scoped activities are included in the F5 Network Management activity pack. They do not have any legacy versions.

Table 8: F5 Orchestration activities
Activity Description
Add F5 Pool Creates the load balancer pool.
Check F5 Pool Checks the status of a pool to determine if it is available to accept traffic.
Delete F5 Pool Deletes an F5 pool.
Add F5 Pool Member Adds a member to an F5 pool.
Get F5 Pool Member Returns the pool members and verifies the pool's status.
Delete F5 Pool Member Deletes an F5 pool member.
Add F5 Virtual Server Adds a virtual server.
Modify F5 Virtual Server Configures a virtual server assigned to an F5 pool with a irules and a vlan.
Delete F5 Virtual Server Deletes a virtual server from an F5 pool.
Add F5 Profile to Virtual Server Adds a profile to a virtual server assigned to an F5 pool.

SCCM activities

These scoped activities are included in the SCCM activity pack. They do not have any legacy versions.
Table 9: SCCM activities
Activity Description
Add to Device Collection Adds a device to a Microsoft System Center Configuration Manager (SCCM) device collection.
Add to User Collection Adds a user to a Microsoft System Center Configuration Manager (SCCM) user collection.
Get Applications Returns a list of all the applications available on a Microsoft System Center Configuration Manager (SCCM) server.
Get Deployments Returns the list of deployments performed by Orchestration using a Microsoft System Center Configuration Manager (SCCM) server.
Get Device Collections Returns the list of available device collections on a Microsoft System Center Configuration Manager (SCCM) host.
Get User Collections Returns the list of available user collections on a Microsoft System Center Configuration Manager (SCCM) server.
Remove from User Collection Removes a user from a Microsoft System Center Configuration Manager (SCCM) user collection.
Remove from Device Collection Removes a device from a Microsoft System Center Configuration Manager (SCCM) device collection.