IT Operations Management Track and manage IT resources and systems. Cloud ManagementThe ServiceNow Cloud Management application is integrated with private and public Cloud Management Providers (like Azure, Amazon, and VMware). As a result, admins can use the single ServiceNow interface to define, administer, and measure the workflows for provisioning cloud resources and for managing the lifecyles of the resources. DiscoveryDiscovery finds applications and devices on your network, and then updates the CMDB with the information it finds.MID ServerThe MID Server facilitates communication and movement of data between the ServiceNow platform and external applications, data sources, and services.OrchestrationOrchestration extends the workflow engine to manage processes and to automate things outside of a ServiceNow® instance.Service MappingService Mapping discovers all business services in your organization and builds a comprehensive map of all devices, applications, and configuration profiles used in these business services. Service Mapping maps dependencies, based on a connection between devices and applications. This mapping helps you immediately see the impact of a problematic object on the rest of the business service operation. Event ManagementServiceNow® Event Management helps you identify health issues across the datacenter on a single management console. It provides intelligent event and alert analysis to ensure continuity of your business service performance.