Event Management

ServiceNow® Event Management helps you identify health issues across the datacenter on a single management console. It provides intelligent event and alert analysis to ensure continuity of your business service performance.

Event Management is available as a separate subscription from the rest of the ServiceNow platform. You must request activation from ServiceNow personnel.

You can enhance Event Management by activating Service Analytics. Service Analytics provides alert aggregation and root cause analysis (RCA) for discovered business services.

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