Return a locked activity to a published state

Problems can arise if an activity version is checked out by a user and not checked back in. An activity in this state cannot be checked out for update.

Before you begin

Role required: admin

About this task

An administrator can return a locked activity to a published state.

Procedure

  1. Open the workflow editor.
  2. From the Custom tab, open the activity that is locked.
  3. Click the menu icon in the title bar and select Versions from the context menu.

    A list of all the versions of that activity appears. The locked version displays the user who checked it out.

    Figure 1. Version history
    Version history
  4. Select the checked out version.

    The system opens the record in the activity designer.

  5. Click the menu icon again and select Force Checkout from the context menu.

    The activity fields become editable.

  6. Click Publish.

    The activity becomes available to users with the appropriate roles.