Manage customer portal users Update the contact information for a user from the customer portal. Before you beginRole required: sn_customerservice.customer_admin or sn_customerservice.partner_admin Procedure Click Manage Users in the portal header. Select a user from the Contacts list. Make changes to the fields on the Contact form. Table 1. User Profile form Field Description First name Customer's first name. Last name Customer's last name. Title Customer's job title. Language The language for this customer. Time zone The time zone for this customer's location. Account [Read only] The user's account. Email Customer's email address Business phone Customer's business phone. Mobile phone Customer's mobile phone. Notification Enable or disable notifications for this customer. Click Update.